Services de collecte d'échantillons d'urine – Région du Grand Toronto

This requirement is for: The Correctional Service of Canada, Central Ontario District - Greater Toronto Area.Trade agreement: This procurement is not subject to any trade agreement.Tendering procedures: All interested suppliers may submit a bid.Competitive Procurement Strategy: Lowest priced compliant bid.Set-aside under the Procurement Strategy for Aboriginal Business: This procurement is not subject to any set-asides for Aboriginal Suppliers.Comprehensive Land Claim Agreement: This procurement is not subject to a Comprehensive Land Claims Agreement.Security Requirements: This contract includes security requirements.Nature of Requirements: This bid solicitation cancels and supersedes previous bid solicitation number 21480-27-3871971/A dated October 20, 2021 with a closing of November 2, 2021 at 14:00 EDT. A debriefing or feedback session will be provided upon request to bidders/offerors/suppliers, who bid on the previous solicitation.The following is a summary of the statement of work for this requirement.Correctional Services of Canada has a requirement to provide Urinalysis Collection Services for male and female offenders on Federal Parole in various locations with the Greater Toronto Area under the supervision of the Durham Parole Office, Toronto East Parole Office, Downtown Toronto Parole Office, Toronto Women’s Supervision Unit (WSU), Keele Parole Office, Keele Community Correctional Center (KCCC) and the Toronto West Parole Office.Objectives: Consistent with the Mission Statement and Strategic Objectives of the Correctional Service of Canada (CSC), a Urinalysis Collection Program is required for the areas. The program must be in compliance with the Corrections and Conditional Release Act, Corrections and Conditional Release Regulations, and Guidelines and Policy under the Act.Deliverables: The work the Contractor must perform will involve the observed collection of urine from male and female offenders on Federal Parole in the above noted areas, for urinalysis testing to monitor abstinence from drugs, alcohol, or both in compliance with their Special Conditions of Parole release. The Contractor must perform the collection of urine for this legal purpose diligently and in compliance with all required legislation and government policies, as the results of the related urinalysis testing can be used during legal/court processes. On rare occasion, service providers used to collect the urine sample could be required to provide information within a legal/court process.Note: This work involves direct, observed urinalysis in close contact with Federal offenders who may experience or may have experienced; substance abuse or addiction problems, mental health needs, and other emotional or behavioural issues.The Department will:1. Provide a complete CSC Urinalysis Collector Training Program prior to the Collector(s) commencing any urine collection services.a. Training is normally a one-day session which includes an exam.b. Training will cover safety and other protocols relevant to the discharge of duties under this Statement of Work.c. Training will include procedures for reporting incidents or negative offender behavior (ie: offender refuses to provide a sample or indicates an inability to provide a sample) and /or if any suspicious behaviour is noted to CSC and/or the National Monitoring Centre protocol.d. Training is offered through the site urinalysis coordinator at the office(s) and attendance/completion will be at the Contractor’s expense. No fees will be paid for travel.2. Establish procedures for packaging of samples and storage at CSC site to prepare for CSC personnel to ship to specified laboratory for testing.3. Ensure that the contractor is provided with all necessary documentation including Regulations, Directives, and Guidelines for compliance to be maintained.4. Schedule urinalysis collection (individual or group session) at the various CSC locations. Refer offenders for urinalysis testing.5. Provide all required paperwork, sample containers and packaging necessary for urinalysis collection and subsequent to storage prior to shipment by CSC personnel.6. Provide at minimum, a 24 hour notice to the contractor for cancellation of any scheduled collection time, with no charges incurred. Any cancellation the Contractor receives in less than 24 hours prior to the scheduled collection time, is subject to charges equal to 50% of the cost of the scheduled collection that was cancelled.The Contractor must:1. Upon referral, directly observe and collect urine samples provided by Federal offenders on Parole release. These collections may occur in the Parole Office, Community Correctional Center, Community Based Residential Facility (CBRF), Reporting Center, or in an area designated by CSC.2. The collector must be of the same gender as the offender providing the sample.3. Present the offender with the Chain of Custody Form for each test and determine the required test(s) to be performed as identified on the form. Complete the Chain of Custody Form accurately, obtain required signatures and distribute copies of the form as indicated.4. Ensure the integrity of the sample by: observing the offender providing the urine sample, confirming required security seals are in place on the container(s), obtaining signatures on the required forms and on the container(s), and preparing the container(s) for shipment to the specified laboratory for testing.5. Collect samples in compliance with Section 66(1) of the CCRA regulations, and CD 566/566-10; or updated policy with the maintenance of privacy, confidentiality and non-disclosure as to the identity of the donor.6. The Contract includes a small allowance for costs associated with the required protective gloves and any other Personal Protective Equipment (PPE). The Contractor must provide the collector with PPE as required, for the collection of samples. The Contractor must provide the Department with receipts for reimbursement of exact costs for any purchased PPE, up to the maximum allowance. Any PPE costs that exceed the stated PPE allowance, will be the responsibility of the Contractor.7. Complete required urinalysis log sheets during the testing session. Sign the urinalysis collection sign in sheet upon completion of each testing session and forward to the respective office conducting the testing session, to be included with the detailed invoice.8. Attend court hearings, meetings with auditors, or meet with CSC managers as required.9. The collector must complete the CSC Urinalysis Collectors Training Program (at the contractor’s expense) prior to commencing services.10. Immediately notify the CSC supervising parole office in the event of an offender’s refusal or inability to provide a sample, and or any suspicious behaviour is noted.11. Normally, group collections sessions will be scheduled by the department during working hours, Monday to Friday, between 0700 hours and 1800 hours.Estimated level of effort - Durham – approximately 2 group collection sessions per monthEstimated level of effort - Toronto East – approximately 2 group collection sessions per monthEstimated level of effort - WSU – approximately 2 group collection sessions per monthEstimated level of effort - Downtown Toronto – approximately 3 group collection sessions per monthEstimated level of effort - KCCC – approximately 4 group collection sessions per month(Note: The KCCC location utilizes weekend sessions)Estimated level of effort - Toronto West – approximately 3 group collection sessions per monthEstimated level of effort - Keele Parole – approximately 2 group collection sessions per month12. There may be a requirement to collect, from time to time, on weekends and after normal working hours.13. Provide non-scheduled collection upon 24 hours notice.14. There may be a requirement to complete individual urinalysis collections on an urgent/emergency basis, in which a 3 to 4 hour response time will be required.15. Provide the Department at minimum, 24 hours notice for cancellation of scheduled collections. The Contractor must provide this notice by email to the Area Director and Office Urinalysis Coordinator.16. In the event of a planned absence of the collector, the Contractor must make arrangements for an alternate and qualified substitute collector who meets the requirements of this contract. Alternate (substitute) Collectors will have to have completed the CSC Urinalysis Collectors Training Program prior to commencing any urine collection servicesAdministration CostsReimbursement for actual administrative costs will be paid upon receipt of invoices as part of the monthly invoice, not to exceed $1000.00 per contract year. Items to be covered include paper supplies, latex gloves, other Personal Protective Equipment, etc, subject to approval of the Project Authority.Cancellations There shall be no charges when CSC provides at least 24 hours of notice of cancellation of collections. This notice will normally be provided by the Area Director or Office Urinalysis Coordinator. When CSC provides less than 24 hours notice of cancellation of collection, this shall be subject to a charge of one-half the collection rate. Telephone notification or telephone message to the receiving unit, of notification of cancellation will constitute compliance with this requirement.Location of WorkCollections will occur in the Greater Toronto area, in one or all of the following: Parole Office, Community Correctional Center, Community Based Residential Facility (CBRF), Reporting Center or in an area designated by CSC, for male and female parolees under the supervision of the Durham Parole Office, Toronto East Parole Office, Downtown Toronto Parole Office, Toronto Women’s Supervision Unit, Keele Parole Office, Keele Correctional Center and the Toronto West Parole Office.TravelThe Contractor (collector) must travel to and from the various required collection sites. This contract does not include any provisions for travel expenses.Language of WorkThe contractor must perform all work in English.Term of Contract: Period of the Contract: The Work is to be performed during the period of February 21, 2022 to February 20, 2023 with the option to renew for four (4) additional one-year periods.File Number: 21480-27-3871971/BContracting Authority: Monika AlexanderTelephone number: 647.234.2934E-mail: M••••••••@•••••••.••.caNOTE TO BIDDERS: Bidders can obtain the complete statement of work and evaluation criteria by downloading the solicitation document and associated documents from Buyandsell.gc.ca/tenders.The Crown reserves the right to negotiate with suppliers on any procurement.Documents may be submitted in either official language of Canada (English or French).After contract award, bidders may request a debriefing on the results of the bid solicitation process. Bidders should make the request to the Contracting Authority within fifteen (15) working days of receipt of the results of the bid solicitation process. The debriefing may be in writing, by telephone or in person.The Office of Small and Medium Enterprises (OSME) offers seminars to businesses interested in learning how to sell goods and services to the Government of Canada. The seminars are FREE.Topics include:? Overview of the federal government contracting process;? Searching for opportunities on the Buy and Sell - Tenders website;? Bidding on opportunities;? Registering in supplier databases.The full schedule of seminars can be found on the Buyandsell.gc.ca website, under Event Calendar (https://buyandsell.gc.ca/event-calendar).