DC requires a Travel Management Company (TMC) to assist in the planning, booking, organization, scheduling and issue resolution of both domestic and international travel. The TMC should have an Online Booking Tool (OBT) software which has the ability to integrate with DC’s Expense Management Solution and a team of dedicated agents who will be able to learn, understand and follow DC’s rigorous and federally mandated travel policies and guidelines.
The services of an experienced Travel Management Company (TMC) are required for the following markets:
Japan
UK
China
Canada
It would be beneficial if the services can also be provided for the following markets:
Germany
France
South Korea
India
USA
Australia
Mexico
The selected Contractor will provide DC with travel related services that will enable DC employees, Board Members, and certain business partners (such as event planners) to book flights, accommodations and car rentals with an online booking tool (OBT) and, when required, with the assistance of a live agent who can completely book full trip itineraries for both international and domestic travel.