The Learning and Development (L&D) Branch is responsible for the delivery, development and tracking of training for over 19,000 employees, as well as over 200 annual, correctional officer recruits.
A web-based Commercial-off-the-Shelf (COTS) Learning Content Management System (LCMS) called ForceTen is CSC's current online learning application which provides electronic content to employees. ForceTen is implemented in 2 different system instances which are hosted on intranet and external website due to the different audiences (employees/recruits).
Procurement of a new Learning Management System (LMS) is required as ForceTen cannot meet CSC’s evolving business needs to manage all aspects of training and related assessments (such as, but not limited to online/in-class delivery, e-learning/coaching, virtual classroom, enterprise analytics, automate functions, manage programs, career/learning plans, assessment, etc) within one system nor adhere to the CSC Organizational Priorities and Blueprint 2020 Vision. Furthermore, ForceTen is not supported since September 2017.
