Email & Anti-Spam Policy
Canada’s Anti-Spam Legislation (CASL) compliance statement
Last updated: 1 November 2026
Tendarix (operated by Synapcy Development INC.) complies with Canada’s Anti-Spam Legislation (CASL). We send commercial electronic messages only where we have your consent.
1. Service messages and commercial messages
- Service messages: Messages needed to run your account: email verification, password resets, security warnings, billing notices, and the tender alerts you set up yourself. They do not need separate marketing consent. You control tender alerts from your Tendarix dashboard.
- Commercial electronic messages (CEMs): Marketing email, promotional offers, product announcements and newsletters. We send these only with your express or implied consent.
2. Express and implied consent
- Express consent: Given by ticking an unticked opt-in box at sign-up or by subscribing to our newsletter. It does not expire, but you may withdraw it at any time.
- Implied consent after a purchase: Applies for up to two (2) years after your subscription or last transaction ends.
- Implied consent after an inquiry: Applies for up to six (6) months after you send us an inquiry.
3. Unsubscribing
Every commercial email from Tendarix includes a clear unsubscribe link. We act on unsubscribe requests right away and, in every case, within the ten (10) business days CASL allows. You can also withdraw your consent by emailing info@tendarix.ca.
4. Who sends our email
Synapcy Development INC. (Tendarix)28 Forest Dale Drive, Barrie, Ontario L4M 6M7, Canada
Email: info@tendarix.ca